Last updated: January 2026
This Refund Policy applies to all purchases made on the website operated by MIDTEX LIMITED (“we”, “us”, “our”).
By completing a purchase, you agree to the terms outlined below.
1. Digital Products Only
All products sold on our website are digital products delivered electronically.
- No physical goods are shipped
- Access or download is provided after successful payment
2. All Sales Are Final
Due to the nature of digital products, all sales are final.
Once a digital product has been:
- Accessed
- Downloaded
- Or delivered electronically
👉 Refunds are not guaranteed and are generally not provided.
3. Limited Exceptions
Refunds may be considered only in the following situations:
- Duplicate or accidental double payment
- Technical issues preventing access to the product that we cannot resolve
- Incorrect product delivered due to our error
All refund requests are reviewed on a case-by-case basis and are not guaranteed.
4. Refund Request Timeframe
All refund requests must be submitted within 7 days of purchase.
Requests made after this period will not be considered.
5. How to Request a Refund
To request a refund, contact us by email with:
- Full name
- Email address used for the purchase
- Proof of purchase or order confirmation
- Clear explanation of the issue
📧 Email: midtexlimited@gmail.com
6. Non-Refundable Situations
Refunds will not be issued for:
- Change of mind
- Failure to read product descriptions
- Incompatibility with your device or software
- Lack of results or unmet expectations
- Requests submitted outside the allowed timeframe
7. Chargebacks & Disputes
We encourage customers to contact us before filing a chargeback.
Unauthorized chargebacks may result in:
- Immediate revocation of access
- Account restriction or termination
8. Policy Changes
We reserve the right to update or modify this Refund Policy at any time.
Changes take effect immediately upon posting on this page.
9. Contact Information
For any questions regarding this Refund Policy, contact:
MIDTEX LIMITED
📧 Email: midtexlimited@gmail.com
📍 Address:
FLAT 2304, 23/F HO KING COMM CENTRE,
2-16 FA YUEN STREET,
MONG KOK, HONG KONG
© MIDTEX LIMITED. All rights reserved.